Community Health Workers

Community Health Workers-This Promotora or Community Health Worker (CHW is a lay Hispanic/Latino community member who received specialized training to provide basic health education in the community without being a professional health care worker. Ours are certified by the TX Department of State Health Services as CHWs and Diabetes Empowerment Education Program (DEEP) educators. The CHW is culturally competent, identifies barriers to care, and assists member to gain access to needed services while increasing health knowledge and self-sufficiency.  Specifically for the Sendero OB Pathway – A Tu Lado, Sendero By Your Side program – the CHW will work with the member to overcome any barriers to care, which includes assisting with scheduling prenatal appointments and transportation needs. The CHW will facilitate at expanded group prenatal care classes which includes education, Life Steps Family Training, and support. Sendero sponsored educational baby showers will include a tour of hospital delivery rooms. The CHW will conduct a post-partum home visit to screen the mom and newborn to identify postpartum depression and any medical or social needs. Any needs will be referred to the Sendero Case Management team.  The CHW will ensure mom has a post partum appointment and baby has a pediatrician appointment scheduled. The CHW will provide educational resource material including TX Health Steps check up list, when to call the doctor, and the 24/7 nurse advise line.